EP019 | Professional Etiquette Made Easy: From Awkward to Awesome with Adrienne Barker

Ditch the Invisibility Cloak: Mastering Professional Etiquette for Entrepreneurial Success

In today’s competitive business landscape, standing out from the crowd is crucial for entrepreneurs and professionals. While technical skills and industry knowledge are essential, mastering professional etiquette can be the differentiator that elevates your brand, builds lasting relationships, and propels you towards success.

In this episode of Invisible to Invincible, I had the privilege of sitting down with Adrienne Barker, a renowned etiquette expert and author. As a true champion for elevating the art of good manners in the modern business world, Adrienne empowers individuals to unlock their full potential through the power of proper conduct and communication.

Whether you’re just starting out or looking to take your business to the next level, this episode is packed with actionable insights and practical tips that you can implement immediately to transform your interactions and achieve lasting success.

The Power of First Impressions

The saying goes, “You never get a second chance to make a first impression,” and in the world of business, this statement holds immense weight. First impressions can shape how others perceive you, your professionalism, and your capabilities. A strong first impression can open doors, foster trust, and lay the groundwork for long-lasting business relationships. At the same time, a negative one can create obstacles and make it challenging to gain credibility.

Professional etiquette is vital in making a positive and lasting first impression.  By understanding and practicing proper etiquette, you can present yourself with confidence and poise, leaving a positive impact on those you meet.

Adrienne Barker emphasizes the significance of:

  • Effective introductions:  Introduce yourself clearly, confidently state your name and purpose, and extend a firm handshake.
  • Positive body language: Maintain eye contact, smile genuinely, and avoid fidgeting or slouching, which can project nervousness or disinterest.
  • Clear and concise communication: Speak clearly, avoid using jargon or slang, and tailor your communication to your audience. 

By implementing these strategies, you’ll make a lasting impression that conveys professionalism, competence, and genuine interest, paving the way for future success.

Essential Etiquette Tips for Networking Events

Networking events are invaluable opportunities to connect with potential clients, partners, and industry leaders. Mastering networking etiquette can help you navigate these events with confidence and make a lasting impression.

Adrienne Barker shares her expert tips on networking etiquette:

  • Effective conversation starters: Go beyond generic questions like “What do you do?” Instead, try “What are you currently working on that you’re excited about?” or “What are some of the challenges you’re facing in your industry?” These questions encourage deeper conversations and allow you to build genuine connections.
  • Business card exchange etiquette: Offer your business card with the text facing the recipient and their name facing you. When receiving a card, take a moment to read it and ask relevant questions, demonstrating genuine interest.
  • Following up after networking events: Send a personalized email within 24 hours, thanking the individual for the conversation and mentioning something specific you discussed. This shows initiative and helps you stay top-of-mind.
  • Utilizing social media for networking: Follow up with new connections on LinkedIn, Twitter, or other relevant platforms. Engage with their content, share valuable insights, and continue to build the relationship.

Essential Email Etiquette

By following these tips, you’ll effectively navigate networking events, build meaningful connections, and expand your professional network. 

In today’s digital world, email remains the cornerstone of professional communication. Yet, the sheer volume of emails we receive can easily lead to information overload and result in crucial messages getting lost in the abyss. This is where the art of email etiquette comes into play, enabling you to stand out from the crowd and ensure your message lands in the spotlight, not the spam folder.

The Power of Effective Email Communication:

  • Efficiency: A well-crafted email can convey information quickly and efficiently, saving time for both the sender and recipient.
  • Clarity: Emails allow for detailed explanations and precise information sharing, eliminating the ambiguity that can sometimes arise with verbal communication.
  • Record Keeping: Emails serve as a written record of communication, providing a valuable reference point for future dealings.

Crafting Compelling Emails:

  • Subject Lines: Capture attention with concise and relevant subject lines that accurately reflect the email’s content. Avoid generic phrases like “Hi” or “Update.”
  • Salutations: Always use the recipient’s correct name and appropriate salutation. “Dear Mr./Ms. Last Name” is a safe bet in most cases.
  • Tone: Maintain a professional and respectful tone throughout the email. Avoid informality, slang, or humor that may be misinterpreted.
  • Content: Structure your email logically, keeping it concise and relevant to the main topic. Use bullet points, short paragraphs, and clear headings for better readability.
  • Closing: Conclude your email with a polite closing and your full name and contact information. Use a closing like “Sincerely” or “Thank you for your time.”

 

Adrienne Barker’s Expert Tips:

  • Respond Promptly: Aim to respond to emails within 24 hours, even if it’s just a brief acknowledgment that you’ve received the message.
  • Proofread Carefully: Before hitting send, proofread your email for typos, grammatical errors, and clarity. Consider having someone else review it for a fresh perspective.
  • Avoid ‘Reply All’ Thoughtlessly: Evaluate the need for hitting ‘reply all’ before sending a response to a group email.
  • Use ‘Cc’ and ‘Bcc’ Strategically: Use ‘Cc’ to keep individuals informed and ‘Bcc’ to protect the privacy of recipients when necessary.
  • Stay Professional Even When Upset: Avoid sending emails when emotionally charged. If necessary, draft a response and wait to send it until you have calmed down.

By following these guidelines and incorporating Adrienne Barker’s insights, you can transform your email communication into a powerful tool for conveying your message, building relationships, and achieving your professional goals. Remember, every email you send is a reflection of your personal brand and professionalism.

Make it count.

Building Your Personal Brand Through Professional Etiquette

Beyond the realm of first impressions and networking prowess, mastering professional etiquette plays a pivotal role in elevating your personal brand and establishing credibility as a leader in your industry. By consistently demonstrating refinement, respect, and consideration, you not only project a favorable image but also foster trust and confidence among your peers and potential collaborators.

Personal Branding Through Professionalism:

  • Credibility and Trust: Professional etiquette signals competence and reliability, making you a more trustworthy and respected individual in your field. Adhering to etiquette standards shows that you value professionalism and take your interactions seriously.
  • Strong First Impressions: Every interaction, virtual or in person, is an opportunity to make a lasting impression. Demonstrating proper etiquette during presentations, meetings, or online engagements reinforces your professional image and sets you apart as someone who takes their career seriously.
  • Effective Communication: Professional communication, both verbal and written, fosters clarity and understanding. When you express yourself clearly and effectively, your message resonates more powerfully, allowing you to build stronger connections and influence others.
  • Positive Reputation: Professionalism breeds respect, and respect paves the way for a positive reputation. By consistently demonstrating courtesy, respect, and consideration for others, you build a solid reputation that precedes you, opening doors to new opportunities and collaborations.

Building a Strong Online Presence with Etiquette:

  • Authenticity and Engagement: Professional etiquette is not about adopting a rigid persona. It’s about being your genuine self while upholding professional standards. This fosters authentic connections with your audience, building trust and loyalty.
  • Ethical Digital Communication: Respecting boundaries, avoiding negativity, and maintaining appropriate language are crucial for building a positive online presence. Professionalism extends to your digital interactions, ensuring your online persona aligns with your professional aspirations.
  • Effective Social Media Engagement: Social media is a powerful tool for building your brand, but it’s important to engage authentically and professionally. Sharing valuable content, responding to comments respectfully, and avoiding self-promotion are keys to building a strong online presence.

Adrienne Barker’s Perspective:

“Professional etiquette is not about following a rigid set of rules, but rather about demonstrating respect, consideration, and a genuine interest in others. By consistently upholding these principles, you build trust, credibility, and a personal brand that reflects your values and aspirations.”

 

Leveraging professional etiquette to elevate your personal brand requires a conscious effort. By integrating these principles into your daily interactions, online and offline, you establish yourself as a leader who commands respect, inspires confidence, and attracts opportunities for growth and success. Remember, your personal brand reflects your values and professionalism, and etiquette is the foundation upon which you build it. Make it a cornerstone of your success.

Uncover Your Professional Potential with Etiquette

Mastering professional etiquette extends far beyond the realm of formal dinners and business meetings. It’s a powerful tool for building a strong personal brand, establishing credibility, and achieving lasting success in your chosen field.

Key Takeaways:

  • Professional etiquette enhances first impressions and leaves a lasting impact.
  • Effective communication and networking skills are essential for building meaningful connections and advancing your career.
  • Mastering email etiquette ensures your message is clear, concise, and impactful.
  • Elevating your personal brand through professional etiquette attracts opportunities and fosters career growth.

Transform Your Interactions:

By implementing Adrienne Barker’s expert tips and integrating these principles into your daily interactions, you can transform the way you communicate, engage with others, and navigate professional settings. This newfound confidence and professionalism will pave the way for greater success in your endeavors.

Take Action!

Listen to the full episode: To delve deeper into Adrienne Barker’s insights and gain even more actionable advice, tune in to “Professional Etiquette Made Easy: From Awkward to Awesome.”

Take action today and unlock your full professional potential with the power of proper etiquette!

Meet Our Guest

Adrienne Barker is a seasoned business consultant with over 35 years of experience specializing in LinkedIn lead generation, International Protocol and Corporate Etiquette, and Business Essential Skills workshop development. She offers customized training tailored to the specific needs of her clients.

🌟 Connect with Adrienne 

https://adriennebarker.com/

https://www.linkedin.com/in/adriennebarkermas/

 

DISCLAIMER:

This podcast is sponsored by KendraLosee.com. Some links are affiliate links, which means if you buy something, we may receive a small commission.


🌟Connect with Kendra

Website – kendralosee.com

Instagram – @itskendralosee

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On LinkedIn – @kendralosee

On TikTok – @itskendralosee


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EP 019 – Transcript | EP 019 | Professional Etiquette Made Easy: From Awkward to Awesome with Adrienne Barker

[00:00:00] In a world where first impressions matter more than ever, etiquette expert Adrienne Barker joins us to reveal the surprising truth about how mastering the art of professional conduct can unlock doors, build bridges, make amazing connections, and elevate your business to new heights. So you’re about to hear a really intriguing conversation that will challenge your assumptions about etiquette.

[00:00:29] and show how you can actually use etiquette to empower you yourself with the tools to navigate the social complexities of today’s business landscape. We talk about general etiquette, we talk about etiquette on LinkedIn, and etiquette and the ways that can help your business and make the difference that makes the difference. 

[00:00:54] Hello friend, I’m Kendra and you’ve tuned into the Invisible to Invincible podcast where passionately driven business owners share their journeys from hidden gems to industry leaders. Together, we’ll uncover the secrets, mental shifts, and visibility in marketing strategies that turn these hidden gems into undeniable forces.

[00:01:18] So hit that subscribe button and let’s dive in.

[00:01:21] Welcome Adrienne. Thanks for joining us today. I’m excited to be here and I is that red hair and blue eyes? It is. I love it. You’re beautiful. Thank you. Well, thank you. You know, one of the things that really intrigued me about your project Background and your story is that you focus a lot on corporate etiquette and LinkedIn.

[00:01:44] And having written a digital etiquette book myself, I am like, let’s talk etiquette,

[00:01:51] Let’s do it. Let’s do it. I I do wanna be upfront yes. That today I missed a meeting. Mm-Hmm. , I’m embarrassed. It does happen sometimes, but I actually missed a meeting and the minute I realized I missed a meeting, I sent an email going. I have no excuse, but I missed the meeting. Obviously. It would have been great if they like text me to say, Hey, your time is now, you know, or a little help.

[00:02:14] Right. And then, but the message I got back wasn’t very nice. I mean, we all make mistakes. I just want to like lay that out there. None of us are perfect. We learn from our mistakes. I knew I woke up this morning, knew that I had two appointments today and I missed the other one. It doesn’t matter.

 

[00:02:30] My excuses. The response back wasn’t the nicest to me, but I want to admit that I made the mistake. And on top of that, LinkedIn was down today for a little bit. And you know how I knew? I know I had to find out on X. Oh my gosh. So X was what told me that LinkedIn was down and everyone’s going crazy because, Facebook was down and all that.

[00:02:52] So anyways, today I want to talk etiquette, but I want to make sure everyone knows that we all make mistakes. And that’s absolutely true. Absolutely true. And it’s not the like, do as I say, not as I do. It’s the everyone makes mistakes because we’re all human. But as we get started, before we dive into this conversation, can you tell everyone a little bit about what you do?

[00:03:15] Yes. So I grew up in a family business and I realized at one point that I was missing etiquette. Like I just wasn’t sure how things were to be done. Right. Like I, I dining etiquette, how you pick someone up, where they go in your car. I mean, how to make introductions, handshakes, all of that. But also internally, I’m kind of like a goody two shoes.

[00:03:38] I like to do things the right way. I feel better when I do things the right way and, and I never want to make anyone. feel bad, like missing the meeting today. It’s not my goal. So I, you know, I was thinking about it and you know how life just says, someone says you should look at etiquette. And I thought, Ooh, let me look at schools.

[00:03:57] And then sure enough, I found the protocol school of Washington out of Washington, DC signed up for the, week long and very intensive course that they give. And now they only about 1, 500 people graduate from the Protocol School of Washington. I want to say they do about four classes a year before COVID, about 22 people.

[00:04:16] They also do protocol officers. And I don’t know if you realize this, but a lot of your universities have protocol officers, your large companies have protocol officers, and even the White House normally would have a protocol officer. Now there were four years where there was not a protocol officer in the White House.

[00:04:34] I don’t talk politics and I don’t talk religion, so you could take it from there. And I just felt a real drive with understanding that I wanted to teach people corporate etiquette. That’s so interesting. I grew up with a family business as well. And I, you know, there were so many things I didn’t know. I was also in a little beach town in Northern California where, like, my first job was surrounded by people from New York and they were appalled.

[00:04:59] Like, my first week of work, because I wore something with white. After Labor Day, which I didn’t know was a rule, like, like my shoes were flip flops, right? Like, I didn’t know and I distinctly remember going to nice dinners and just like watching. What fork do I use? What do I do? Because there was no one I could ask.

[00:05:19] There was no one that I felt comfortable to ask. So the having the foresight to know that that’s what you want to learn and that that’s gonna help you. and help you help others is pretty astounding. Well, I knew that if I was so worried about what fork I would use and where, how do I get those dinner rolls from across the table to me so I can eat it?

[00:05:44] Do I get up? Do I walk around? Do I ask them to pass it? I mean, there’s so many questions. that I wouldn’t be able to concentrate on the conversation at hand. And that was most important is building relationships during a meal. So that was really important to me. And I just knew instinctively I needed help.

[00:06:00] Now, how does that, how do you use that to help your clients now? Well, for my clients now, and actually, We have a whole new set of after Covid and even during Covid, we had the digital, I love that you wrote a book, but after Covid, we actually have a lot of university students graduating. And they have not been taught any essential skills.

[00:06:24] They used to be called soft skills. I call them essential skills. And so under professional global etiquette, my business, there’s actually a whole slew of workshops from communications to ethics. customer service, all of that rolled into one, which falls under corporate etiquette. But, you know, I don’t know, there’s no class that says, okay, kids, let’s open up our etiquette book.

[00:06:46] Turn to page 21. We’re going to be talking about how to stand up when you meet someone. So these students really need to know. And then you have, you know, also we have more people looking for for jobs, going on interviews. Once we kind of open back up, that’s another thing. A lot of the younger generation, they really don’t understand.

[00:07:07] And in essence, they kind of do everything wrong, not their fault, but it’s all they know. And they’ve been stuck at home for maybe almost six months to a year, depending on where you’re living. So they, they’re going from remote to the office and that’s not so easy. And we forget the things that are important.

[00:07:25] And there’s so many things that are important because it’s especially when you’re that first impression, right? Like, there’s so many things that are important that can make sense. a big difference in how you’re perceived and that’s going to stick with you. You, you know, and you, we’re talking very intelligent people.

[00:07:44] During COVID, what I thought was so striking was the story of the judge that had to reprimand the attorneys. One for not wearing a shirt, excuse me, it’d be good for you to wear a shirt. Second okay, attorneys, you cannot, you cannot be on trial on zoom and your bed sheet in bed. We see your sheets like you can’t do that.

[00:08:05] Your back board on your bed is showing. But the reality is many people thought that they could and they didn’t think twice about doing, you know, some crazy things. And we heard all those stories. But now it’s really real life and it kind of just blended right in. Yeah. And in some ways, like there’s aspects of it that I like just the relaxing of things.

 

[00:08:27] Cause I help people learn how to go live and show up as, you know, show up on camera and have that confidence. And so many people worry about being perfect. And it’s, it’s not about being perfect. It’s very much of showing up as you are, but you still think there’s a level of etiquette that you need to follow no matter what you’re doing.

 

[00:08:52] I think etiquette is also focus too. Being able to stay focused, not interrupting. You’re absolutely right. You are absolutely right. It’s funny because I always describe, right, like, I co wrote the Digital Etiquette for Dummies book, and I always describe it as the book everyone needs but no one wants to receive.

 

[00:09:16] Right? Like, Oh, I don’t need that. Yeah, you do. And so what I think is interesting is what you do are people that recognize that they need that recognize that those tools and what you have to offer is going to help make them stand out and help them make a difference in what they’re doing. Yeah, it really is.

 

[00:09:34] It’s all about outclassing the other person. When you’re on an interview, and you know, when you’re in the waiting room, I say, get off your phone. Just show that you could wait and that you don’t need to be on your phone every two minutes. Like, just show that pick up a magazine that maybe they have there so you can read a little bit there, but you know, keep an eye out so when you see the person, oh, you know what the biggest thing is, and this is not digital, but real life related.

 

[00:10:00] stand up for someone. It doesn’t matter. Now, if you can’t stand up, if you’re, you know, an area where you just can’t physically stand up, I’m not saying that, but if you’re at any event, stand up and greet someone. That’s a big deal. That’s just showing respect. Again, it doesn’t matter who the person is. Just stand up.

 

[00:10:18] I have so many questions. I’m going to start here. You talked about how you got started with etiquette. How do you Reach people who want this, right? Like, do you use a person, your personal brand? Like, how do you get in front of people? So when we created, oh, sorry, keep going. No, I was just going to say, how do you get in front of people who one need etiquette, but two more importantly, realize that they need etiquette.

 

[00:10:47] Cause those are two very different things. Yeah. And training every day and just kind of staying being a good role model. So the answer would be, so when I started professional global etiquette, it was actually to teach etiquette in China. That was my goal to teach, you know, Western etiquette there. And I was really excited.

 

[00:11:04] I did my daughter and I, we moved to Najing China. It was amazing. Had an apartment. Did not have my work visa and was afraid to wait for it because at that point I was told by the companies like without your work visa, you could get in trouble and it doesn’t, it’s not the employer getting in trouble, it’s you.

 

[00:11:20] So I did leave China, but I enjoyed my time there. It was absolutely lovely. The thing is with etiquette, so professional global etiquette, so we kind of started that way, but then I realized Wait, this is something, these essential skills everyone needs. So first I started to just get my brand together. So I went and I got on a lot of talking shows.

 

[00:11:39] Then I had, in 2017 18, I had my own show, and it was called Adrienne’s P’s and Q’s. It was kind of like a Dear Abby. I would go on to Quora or Reddit and I would ask people, questions and then I would answer them live and then people could call in. It was a radio station that was hosted by this lovely woman, Debbie in Michigan.

 

[00:11:59] I got to see her too and go live there. So that was a lot of fun, but that was the whole key was just kind of doing everyday etiquette, right. And teaching then, slowly got a bond with score in the United States. So became a business mentor and vice president of marketing for Southern Arizona.

 

[00:12:15] Love that. So I was able to do a variety of workshops. It’s really just getting people to understand what it really means and why as, you know, vice president of your company or business development, you want to make sure that your employees have gone through a program. So that’s important. So I’ve trained that way.

 

[00:12:32] I did purposely, I didn’t go to a school for children. I wasn’t like starting the business going, Oh, I want to do teen etiquette or, you know, young kindergarten etiquette, but it is all the things we’ve learned in kindergarten. Really? We should probably go back to kindergarten, all of us. But at the end of the day, I’ve also spoken to a lot of the career fairs and moving forward.

 

[00:12:52] So I love that. I love doing workshops, but I would say I also love LinkedIn too. And I’ve always had, so the blend of LinkedIn and etiquette really makes sense. And I’m very excited about a new social app coming out called Chatter. And with Chatter, I will start to curate rooms on corporate etiquette. I see it all the time, like on Twitter, and I love audio rooms and spaces on Twitter and anything like that.

 

[00:13:16] And you can see where people really need etiquette. And also just reminding people. A lot of it’s just a reminder. I gotta take this call, I’m sorry. Hello? Hello? I’m just joking around. Ha ha, Kendra, I got you. But that’s what people do. They don’t even realize it. Let me be on the phone.

 

[00:13:32] So it really, I fooled you. I got you. You look scared for a minute. I was like, Oh, we’ll pause this. I’m telling you, you want to ask recruiters. They have seen it all. Yeah. So let’s talk about LinkedIn. Cause here’s, here’s my confession, right? I know I’m supposed to be on LinkedIn. I go on LinkedIn. I think I follow too many other marketers on LinkedIn because everyone’s trying to outsmart each other.

 

[00:13:56] And it’s just exhausting. Like that’s not energizing or fun watching people try and outsmart each other. So when you think about etiquette and for me, part of social media and etiquette is understanding how you want people to feel and meeting them where they’re at. So if you’re busy showing off, you’re not.

 

[00:14:20] Like you’re doing that for you. So how do you approach etiquette? Cause there’s so many things on LinkedIn, right? We could talk about from, but how do you approach LinkedIn? Like what’s your philosophy about it? That’s interesting. I do. It’s definitely, it’s, it’s about giving value to the people you won’t see on my LinkedIn, a lot of pictures of me, or if you do, I’ll just kind of like have a little quarter face, you know, I don’t put the focus on myself and not that I mind when other people do what I saw, there are, I’m not, I don’t, 

 

[00:14:48] judge, and I’m not here to be criticized, but, you know, if you have just a million pictures of you, you know, they all tend to look the same. You’re very pretty, you look the same, and you’re always taking pictures of yourself. Is that value to the person? And then make that decision yourself. If you feel like it’s valuable that they see you in every single photo, then do it and don’t let anyone tell you not to.

 

[00:15:11] For me, that’s, that’s not for me. I want to provide value. So I do have a newsletter and that is called business essential skills. And I try to get that out every two weeks. And that’s always valuable. I also wrote a book the book, I wrote the book for myself, to be honest, so this is a very important book.

 

[00:15:26] It’s called, it’s not my secret to share. Growing up with a family business. I shared. Way too much. I heard too many secrets. And there is the consequences of secrets, whether it’s in your home or whether it’s in the work or in the boardroom. But that also falls under etiquette. At what point do you say, I don’t want to hear your secret?

 

[00:15:46] At what point do you say, I need to share this secret? Like there’s so much. So these are stories that take you through, you know, just people dealing with this and how they deal with it. They, you know what, what they do when they hear the story and how they made mistakes and not made mistakes, and that falls under etiquette to write the, the, you know, sharing too much.

 

[00:16:05] So we want to be careful with LinkedIn. I always say you could trust me with your LinkedIn because I do LinkedIn for my clients. I’m never going to go to politics. I’m never going to talk about religion. I’m going to be very careful if you have me, you know, doing any engagement that I don’t like things that I think, Ooh, maybe could be something, so I’m very, very careful with that.

 

[00:16:23] And the big thing in LinkedIn and what, what really is a problem is people sending messages. I don’t mind the message part. Cause I love people. When people send me messages, I can learn from every message. But if you said this is so important, I’m going to say it slowly. If If you send out a message campaign and you do not do two things, if you don’t have your company name or a phone number, and all I get is all the things you want to do for me.

 

[00:16:49] So you just connected with me. You’re telling me all the things you want to do for me. And now you make me work. I, if I’m interested in you, why do I have to Google you, go back to your profile, look who you are, try to find you. So I write back and now I just say, you know what? You may need to really relook at your messaging campaign.

 

[00:17:08] By the way, this goes for email too. How many emails do you get? And there’s no, it’s so funny. All you get is a name, nothing else. That is completely crazy. You, and part of etiquette is being customer service driven. So to me, I would never, ever do that because I make sure that if I want to sell to you, Kendra, I want you to find me.

 

[00:17:28] I don’t want you to have to work to find me. I’m going to do one extra there is that my thing on LinkedIn that drives me insane is when people connect with me and then the very first thing I hear from them is a sales message. If I don’t know you, what are you doing? Like you don’t know me. Why do you think I know this?

 

[00:17:51] Why do you think that I need you? You know nothing about me. And a lot of times it’s very generic, right? Like I live in San Diego and I got one. This is my favorite. That was like, Kendra, I noticed you live in San Diego. Have you thought about bringing your team on a retreat to the beautiful beaches in Michigan?

 

[00:18:10] No, I mean, it’s clearly bots, right? Like, and that’s where, right. Yeah. Oh, the beaches in Michigan. Tell me more. Like, no, yeah. And so they happen so frequently that it’s like, I don’t, it’s hard for me to take anything seriously and which makes it harder for the people that really truly want to connect because it’s made a lot of us very jaded.

 

[00:18:37] about LinkedIn and the etiquette there. You know, to me, it’s sad because I want to write to them and say, Can we, can we talk to the person that’s doing your lead generation? Because if you’re doing it yourself, you obviously don’t understand. And if you’re hiring someone and this is the message, you need to stop working with them.

 

[00:18:56] That’s serious. They’re wasting your money. And the thing is, is that I always think to myself, why would you think that I don’t have a relationship with someone local? Like I’ll do your website. I would want to work with someone local. I’ll do your website for free. You know, I’ll do your social, like, no, I wouldn’t, don’t, don’t get involved in anybody doing something for free.

 

[00:19:14] Oh my gosh, that could really hurt you and your business at the end of the day. But yes. So to all those that are doing LinkedIn and you’re, if you’re hiring someone, That’s doing that. You need to get someone else. And if you don’t have someone, then, then you hire me and I’ll help you because that’s not the kind of messaging.

 

[00:19:31] And my clients are really pleased with how, you know, we, we both get engaged to make sure that the messaging campaign makes sense, but I actually touch everything. You know, it’s not like automated as much as some people do. You would never get, if someone says, are you a bot? Or sometimes I’ll write a question back and then I’ll never hear from them.

 

[00:19:48] And I know, well, someone just dropped the ball there, right? Like, I think if you’re going to hire someone, make sure that there’s a hands on feeling towards it and that you’re, they’re not just automating everything and not a human being is looking at it. I look at every message that I do for my clients.

[00:20:04] And I think that’s part of it. Cause that’s so important, right? Adding, having the, I mean, it’s social media, right? You need the person in there along with the media. And when you start to consider what that can do to your brand. If you’re, if your brand is sending out all these random messages, it’s not going to help you.

 

[00:20:24] I mean, maybe it is. I don’t know. I can’t imagine that it is for all the, for all of those emails that I get. I had one guy recently send me, Send me a message on LinkedIn, comment on my videos on YouTube, send me an email and comment on several of my LinkedIn things, all to tell me I was doing a bad job with SEO on my brand new YouTube podcast.

 

[00:20:47] It was like the second week of the podcast. You know, I had like four videos on YouTube. So that’s called the schooling, like trying to school you and guilt you into signing up with him. And Right. And why would I want to work with somebody who’s just going to like stalk me across the internet and just to tell me that I did a bad job on, my second podcast as I’m getting started, like really?

 

[00:21:13] Really? And half the stuff he was saying was incorrect. Cause I have some tools to help with that, but it doesn’t matter. Like, it’s just, it’s fascinating to me, the audacity, the audacity. of people’s approaches that they think are going to work. I don’t even have words for it because I, you know, I, I’ve always had this feeling when I was in an office, I said to Gertie at the front, I said, I want to meet everyone coming in.

 

[00:21:37] I, you know, I don’t care, Gertie, if they’re selling printing, ink, I don’t, I don’t care if they’re selling toilet supplies, please get me, I want to meet them. And many of them I would give a tour and they would become friends or clients because I wanted to see how brave, because to me, walking into a door and, and making a sales pitch to the secretary.

 

[00:21:57] Wow. Right. And I want to learn. So I kind of have the same feeling with LinkedIn. I do, I try to respond. And just say nicely, no, I’m not interested. But there’s times today I did write to someone and said, Hey, you know what? I think we need to talk and meet. I also say, if they say they want to meet with me, I’ll say, you know what?

 

[00:22:14] Let’s meet on my live. Cause I just started my live show or broadcast, I should say. And a few of them have actually are brave enough to say, okay, let’s meet. Because if you’re brave enough to send me a message and start to tell me about all the things you could do, I hope you’re brave enough to like, be able to do a, a live interview and share that with everyone.

 

[00:22:32] And sometimes that’s a great way to build relationships too. You and I will, we’ll be connected now and we’ll, Recommend and, and you know, whatever we end up doing, if you come on my show, it’s building a relationship. That piece is absolutely missing, and I’m here to help people understand how to find that piece and put it in the puzzle correctly.

 

[00:22:51] Mm-Hmm. , everything you’re saying is so important. Like everything you’re saying is so important. I was having a minor flashback to the time that I was I used to run the marketing for a pretty large university in California and I oversaw all of it. And there were different teams that did different things and this guy from the post office came in and he demanded to the receptionist that he had a meeting with me.

 

[00:23:16] And he was an older gentleman, demanded that he had a meeting with me. The receptionist pulled me out of the meeting that was important that I was having and he was like, yeah, I have a meeting with you. It’s like, I don’t, I don’t have it on my calendar. I’m sorry. Who are you? And he was like, Oh, well, it’s not on your calendar.

 

[00:23:33] Cause I decided that I needed to meet with you. And this is what I do. And I was, and my response was, well, that’s not, I’m not the right person. You need to talk to this other person. And he said, Oh, I’ve already talked to her. She said, no. So I decided to meet with you because I want to work with you. I literally was like, and I always dreamed of being a rock star.

 

[00:23:52] We don’t always get what we want. And so it’s like those types of experiences have jaded me so much that when people, like it’s harder for the people who really do want to connect to get through because there’s certain triggers that I look for. because you’re just going to waste my time. Like, I don’t, this is not what I’m dealing with.

 

[00:24:15] You’re the opposite, which I love it. It’s so refreshing. I love the confidence. I mean, I do like that to be so confident. I wouldn’t have that confidence. I would be, I’m too worried about what everyone, everyone thinks, but I do think that’s interesting. But I also sometimes, Kendra, wonder to myself, What, who is pushing them?

 

[00:24:33] Right? Because there are, and a lot of traditionalists, sorry, I’m just, you know, not to age people, but a lot of our traditionals are like, you need to make 20 calls a day. I want the 20 business cards where you’re going to that networking group. You need to get 20 cards. You need to make sure you talk to everyone.

 

[00:24:47] Here’s a way to do it. You go in and you say, you have a meeting when you really don’t, and you fake them out and that, and you make her feel guilty. And that like all of that could actually be coming from someone else. And I don’t want that to ever be something that I may forget. Right. So I always say.

 

[00:25:01] Are you, are you, is this you or do you have to have someone else is kind of guiding you today? Because you see that at networking meet, like if I go to a networking event, a real live one, my goal is maybe to meet one person. If I said to myself, I have to meet 20 people, I would be running, Kenjo, where’s your card?

 

[00:25:17] I need your card. Okay. Thank you. What do you do? And then like, so you don’t want to be that person. You don’t want to be that person and you lose the sincerity of that connection because you might be so busy and we’ve all seen it running around trying to collect business cards or trying to get LinkedIn connections that you’re missing the actual really good connection.

 

[00:25:39] It’s the looking for who else is here that’s more important than the person you’re talking to kind of theory too, right? And for me, I, you know, who, Whoever was pushing him, that particular gentleman, I am sure, I have no doubt, he was under pressure. He was very much almost retirement age. But to have the audacity to walk in and decide that you’re more important than what’s actually happening, and since it was a big university, I actually got hit by that kind of stuff all the time.

 

[00:26:14] But he was the most like everyone else would at least like be respectful of my time. And he was the most flagrantly lying about what he needed, which probably made him more desperate, honestly. But that’s not the connection you want. And that’s not the way to get the connection. No. What’s in it for me? I also tell people to be very careful.

 

[00:26:35] So if you and I met and I know our eyes, but if I’m like looking over here and you’re talking and I’m like, Kind of looking around the room. I just want people, you, we all know that we see you doing that. It makes us feel uncomfortable. You want to be careful of doing things that make other people feel uncomfortable.

 

[00:26:54] That’s part of etiquette too, right? Where you maybe say something to one person and it’s an inner joke, but everyone, you know, hears it. or whatever. Yeah. Whatever that looks like. You want to be careful because that is very much part of etiquette. You want people to feel comfortable. So watch your eyes.

 

[00:27:12] Make them, if you have to leave, it’s okay. Kendra, it was fantastic meeting you. And I really, I got your number. I’ve got everything saved. I would love to get in touch with you. How do you like to communicate? Oh, you text. I love texting too. Okay, so then we’ll get together. All right. I’m going to just run over there and get a bite to eat.

 

[00:27:29] Or I’m going to go you know, like, it’s weird. Cause I don’t want to say I’m going to walk around and find someone else, you know, I’m, you know, I, I’m going to hit the ladies room and continue networking. Like whatever makes you feel comfortable, you say it, but make sure when you’re talking to someone, you keep your eye contact.

 

[00:27:46] I think that’s so interesting because it’s so important and yet there’s so many people that depending on who you’re working with where, what kind of networking event you are, but you know, people on the spectrum that find it harder to make eye contact. Yes, that’s true. So I think that eye contact, I tend to be a little more forgiving on depending on who I’m talking to, but there’s very clearly the, I don’t make eye contact while I’m talking to you and the who else is here that I should be talking to.

 

[00:28:18] Yes. Those are very, very, Very different things, but I think that the biggest point that you’re trying to make it or not to put words in your mouth, but this is what I’m hearing is, you know, meet people where they are and communicate with them in the way they they have shown you that they want to be communicated with.

 

[00:28:36] But you are bringing up a good point about neurodivergent minds and like understanding that and, and recognizing it and, and then working towards it. Yeah, so you definitely would, would know. I have a daughter that’s very, has a high anxiety, high, high, high, high, high. So it would be, it’s, you know, harder for her to look and, and maintain eye contact.

 

[00:28:55] And then sometimes people will say, you know, the reason why. For understanding that it’s, that it is different, but we should also be very considerate to those that are different. Yeah. And like I said, there’s a definite, and I know that people listening can’t see the difference, but there is a difference between I’m looking off to the side while I’m talking to you and I’m actively looking around to see who else I could be talking to versus you.

 

[00:29:19] And it’s fascinating when you see the difference because we’ve all talked to those people who, are looking around because there’s someone else. And, and at that point, they’re just wasting everyone’s time, right? Like move along. There’s someone else I could be talking to and connecting with that’s not going to be trying to like get away from me.

 

[00:29:38] That’s actually is here and does want to hear what I have to say and that I can learn from too. you know, or some networking tips. You know, if you are like, for instance, always keep your like group kind of like open, right? So don’t have a circle. A lot of people will tend to have a circle and you just can’t go in, leave it open.

 

[00:30:00] When you go and you’re approaching one and you may want to say, Oh, hi everyone. I’d love to, I’d love to join your, you know, your group. And then when you introduce yourself, introduce yourself to everyone. I see that a lot. Oh, hi, my name is Adrian. Oh, Kendra. Thank you. Oh, my name is Sam. Hi, everyone else.

 

[00:30:15] Like Go through and make sure that if you’re going to shake hands or make introductions, do it for everyone. Don’t get, you know, like halfway through being like, okay, that’s enough. I got enough of you. You’re the rest of you are good. So let’s go back to LinkedIn for a minute because I do think that LinkedIn is a very important platform.

[00:30:35] And I do, like I talked to a lot of business owners who are like, Oh, it’s just too professional. I prefer Instagram. And you know, everyone’s going to lean into what they prefer, but there’s so many benefits to LinkedIn that I think a lot of people overlook. So what is your, what’s your favorite thing about LinkedIn?

 

[00:30:58] Well, my industry, my niche market is a promotional products industry, the logo merchandise industry, all products with an imprint on it. So I, if you are in the branding and marketing industry, You need to consider LinkedIn as part of that too. So you could be on all these other medias and your website says, I’m creative and we’re creative and we come up with the most amazing ideas.

 

[00:31:20] And then you go onto their LinkedIn and it’s like, there’s no back banner. There’s no real information. You’re not using it. But LinkedIn is an important platform. I’ve been on it for, you know, 17 years. eight months, 32 days and five hours, but I’m not counting time. I just want everyone to know I have a lot of experience.

 

[00:31:38] Actually, when I started LinkedIn, my parents, they would be like, get off LinkedIn, Adrian, what are you doing on it? And I would say, Mom, Dad, no, it’s the future. I have the future. Like, what do you mean? And I would be like, OK, no, I look at LinkedIn like this or in sales. So if you’re, I get all excited when I talk about this.

 

[00:31:56] When you’re in sales, there’s three things you should do every day. You work with your former clients, right? Make sure your past clients are happy. See if they’re ready to do a reorder. You work with the clients that you have right now. And then if you’re not considering and thinking about your future clients, where are they going to come from?

 

[00:32:12] What if you lose a past client or a client you’re working on now? How do you keep your egg basket filled? Use LinkedIn. And I show companies how they do that, how you can develop a relationship and then move forward. When you’re ready, then you can say, let’s, you know, let’s have a meeting, whatever that looks like you could send a a gift.

 

[00:32:32] You could do a million things, but think of it as a way to build up your future and it could be anything. I mean, you can, so searching for LinkedIn is important. So having an optimized profile, knowing how to search and when you really have an optimized profile, this is a fact. people will connect with you.

 

[00:32:52] I have all my clients have an amazing profile, obviously, because I did it for them. So I make sure, and they all get connection and they’re good connections, good. And it’s okay to send your first message of connection. You don’t have to follow up immediately with something. You don’t have to ask for something.

 

[00:33:08] You could just be connected with someone so that you have their information. I, and I will, everyone can share this. I like to say you know, a message like I see we share, share similar passions, mutual connections. I’d love to connect with you and I’m happy to support your posts. Perfect. And then guess what I do.

 

[00:33:27] I support their. Yeah. I support and like and help and endorse and do all the things that I could do and they do it back. So you kind of get what you give in this world. If you, and this is, I may be wrong, but this is my belief. If I respond to emails quickly, clients will respond to you quickly. They do.

 

[00:33:47] I’m proof of it. If you answer your phone and everyone knows, I answer my phone, I give my cell phone number. I’m not afraid of it. Yeah. know if I don’t answer th know if they leave me a m So there’s so gotta give want to put out in the wo back when you go into a r and you’re excited to be You know, misery loves company.

 

[00:34:10] I’m the opposite.

 

[00:34:12] What’d you say? Your red hair, your blue eyes, beautiful smile, wearing lipstick, your teeth are perfect. I don’t know. You’re beautiful. You’re beautiful. Oh, thank you. Thank you very much. I think everything you’re saying is so important and it’s easy. Like I said, I, I became so jaded for so long and there’s LinkedIn messages from unknown people still like, Oh, what are you trying to sell me?

[00:34:36] Because. it’s constant. And like, you know, there was one person recently who commented on a couple of the podcast videos and then sent me a message, like ask some questions and we interacted and then sent me a message and was like, let’s connect and have coffee, you know, schedule 15 minutes for coffee, chat or whatever.

 

[00:34:54] And I was like, absolutely great. Please don’t try and tell me something like, let’s actually connect. I get it. We’re all in business, but find out how I can help you and how you can help me. and where those connections can be at a much lower level than, oh yeah. You responded to my question. So now you’ll now you’re open for me to sell something to you.

 

[00:35:20] I know. I know. I, you know, I’m lucky. I don’t really have to sell anything. I’m not pushing. It’s the same with emails. I mean, how many emails? This is your last chance. This is really your last chance. Oh, wait, one more email. This is your last chance. And here’s 200 off. Okay, you’re looking desperate. And I don’t even think your program is even worth it.

 

[00:35:38] So like, you know, so it’s, but it’s the same kind of thing with LinkedIn. We’re When I talk to people, there’s actually, I don’t even want to sell. It’s like the last thing on my mind. Most people, after they talk with me are like, well, what can you do for me? I want to work with you. And that’s how it should be.

 

[00:35:53] And you know, don’t put any quotas on yourself. I guess that’s the thing, but I will say. There was one client where she did write to me and I thought she was a Mary Kay the way she wrote it. And so I said to her, I really don’t want to, you know, I just don’t want to be sold to. And she said, Adrian, I want to work with you.

 

[00:36:10] And so I was always embarrassed that I like did that. That was always a joke between us because I really thought, There was a time so many Mary Kay, which is fine, but I, I don’t wear makeup. Like, look at me, I don’t wear makeup. So it wouldn’t be for me. So sometimes, you know, you get those messages and you think to yourself, why are you not looking at my profile?

 

[00:36:28] And that’s because they’re doing too automation and not enough personal, but you know what, excuse me, Chickle LinkedIn is cutting down on it. So if you’re not paying premium, you get ready for this. actually get only, I want It’s so little, you don’t with linkedin and sales d on your social skill, it get a very short message want you to be verified i of traction.

 

[00:36:56] So if you’re scammers, you know what? of ignore them because th not getting enough attrac And they’re wasting their connections, right? They’re spending thousands and people charge so much money for this service. It’s crazy. That’s all automated and, and all through AI, you don’t have a human. And what we’re talking about is the fact that it’s missing that human part of it.

 

[00:37:20] People come up, recognize that and go with me. I also got a message one. Sorry. I didn’t mean to talk over you. I got a message on LinkedIn one time too. That was like, dear Mr. Founder, your bot assumes that because somebody is a founder, they’re a male, like talk about doing no work. Doesn’t know these messages and wasting their messages.

 

[00:37:43] Like, you know, it’s very much. And, and, and, I know I’m giving a lot of bad examples. There’s been some fantastic examples and people, like I said, that I’ve connected with and coffee and, and those types of things. And I love it. It has a very good use, but like when I talk about this, it’s very much things not to do.

 

[00:38:02] Exactly. Exactly. I do. When I was with American Cancer Society in Tucson, I had an amazing, I planned this amazing event, but I got this really, one of the wealthiest hotel owners in Tucson to be the honorary chair. And everyone was like, Adrienne, how did you get him? How did you get a meeting? How did you get into his office?

 

[00:38:21] You know what? It was through one LinkedIn message. And what I did, which was so smart is I did, I did like, make up anything. I just said, this is Adrian. I’m with the American Cancer Society. Would like for you to be an honorary chairperson. Could we talk about it? And he connected and we talked about it. So sometimes too, being direct and to the point is a good thing to do.

 

[00:38:40] So you want to be direct and don’t, don’t fake, take, take however your personality is and, and consider that, like put it in there. But if you’re really anxious to sell and you really want to make a sale, pick up the phone. What happens with that? Right? And even that, well, there’s etiquette in the scammer calls when they call.

 

[00:39:00] I pick up the phone all the time. That is a great debate. I get the phone. I don’t want to miss the call if I’m available because I don’t want to have to call him back. Right? So like, in my mind, that’s how, how I, My parents always said, do it immediately. So I pick up the phone immediately. But my problem is, is that I say, hi, this is Adrian.

 

[00:39:17] What I would like to hear is, hi, this is Sally. And I wonder if you have a minute or two, because I’m looking to blah, blah, blah. Now the people that are training Sally, or now they’re, the chat boxes. I still think it’s real though. But the people that train will say, Oh no, don’t, don’t give them a chance.

 

[00:39:34] Don’t ask them if they’re busy. Don’t ask them if they have a minute now, but that is completely wrong. But if you’re a business person and you’re calling, then, you know, that’s how it should go. If you’re, you know, hi, thank you for answering. The phone is now a good time to speak. If they say no, that’s fine.

 

[00:39:48] Cause they weren’t either going, you know, they weren’t going to really talk with you anyways, if you’re just like, Like rushing through it. So there’s etiquette with the phone calls, there’s etiquette with how you pick up the phone and how you’re handling it too. We don’t need to school everyone. I used to think I had to school everyone in the world, like I was like this professional teacher.

 

[00:40:06] You know, at 61 I’ve learned all my lessons on what to do. No, I actually, I missed a meeting today. And you know, I don’t even know if it was age. It was weird today ’cause time went so fast. It was 1230 and I knew, you know what I did wrong. ’cause I always have to look at my processes. I forgot to ask.

 

[00:40:20] both Alexa and Siri, my two assistants to remind me of the time. I completely forgot to do that because if I did, I would have heard the message and I would have gotten on. So I am embarrassed, but it happens. But what I’m saying is I won’t let it happen again. I’ll be more conscious of it until next year.

 

[00:40:39] I think everyone would forgive you for missing one meeting. Yeah, one a year. I think that’s, I think that’s fair. I think I already missed one that was at like 8am because I normally I’m not good in the morning so I normally don’t schedule them and I always look at my calendar the night before and I think I forgot that one time.

 

[00:40:58] He was trying to sell me. The reality is not that I didn’t join because I didn’t want to be sold to. I really did. I wouldn’t like to have been his, I was going to actually sign up for his coaching, but then he sent me this like, not nice email about how wrong I was that like, Oh my God, I was literally, I literally had the money.

 

[00:41:14] I was. So excited to sign up for him. So sometimes you can’t be so quick to get emotional, right? Keep your emotions out of it. If someone does let you down now, and I wanna just say this and I hope he is listening. My first concern when someone misses a message is, are they okay? Thank you. That’s exactly it.

 

[00:41:32] Are they okay? I don’t think of anything else. Yes. I would pick up the phone. He didn’t pick up the phone to say, Adrian, are you okay? He didn’t send me a text. He just sent an email and I don’t know if the servers are, something was weird. Cause I got a two o’clock email at 4 PM. So we can’t always expect when we send an email that it’s going instantly.

 

[00:41:50] We don’t know what is happening. LinkedIn, as I said, was down today. But he just lost me as a client. Now, he may be thinking, I don’t want you as a client. In essence, what he said to me in the email, I don’t want you as a client anymore, but he didn’t even give me grace. Now, what if I was, what if I, what if I was very insecure?

 

[00:42:07] What if I, what if he was saying that to me and all of a sudden I, I was depressed or, I mean, there’s a million things that he didn’t think of to make sure. So what if I myself really took this in a bad way and, you know, I had imposter syndrome for the whole day or the week or the year because I screwed up.

 

[00:42:27] Like I literally read it and I said, I’m going to give myself grace. I’m sorry. And I guess I will put my money towards something else. Cause I literally was going to hire him as a coach. Well, there’s both sides of that, right? What if you were, you know, sensitivity or rejection sensitivity and you really took that, like you said, and.

 

[00:42:46] and sat on it for a really long time, which would affect you in all the different ways, or the opposite. What if you knew a lot of people and now you’re like, no, because in my mind, listening to the story, he, you dodged a bullet, giving someone your money, who responds that way. The second he feels, you know, disrespected or whatever he felt, it wasn’t concerned about you.

 

[00:43:09] Like, what if you had a giant audience that you said,

[00:43:14] Yeah. Or you could have a giant audience, say, watch her. She’s late for a meeting. I mean, we don’t know. So it’s, it, I think that giving each other grace is important. I was surprised that his email didn’t say, are you okay? That’s what I would have had. Are you okay? How can I help you? I also I know it sounds crazy to say this, but for fun, I’m a podcast producer and for market domination.

 

[00:43:33] I, I just, I love the team. I love producing. It’s, it’s just so much fun for me. But when someone misses a meeting, That’s the first thing I say, are you okay? Because the meeting itself is not as important as making sure someone is okay. And sometimes you just, you know, you miss it. So I, I think that, and I, and I also just want to say this, don’t ever send these kinds of crazy messages.

 

[00:43:56] Like I see you haven’t opened any of my emails. So you know what, if you don’t open this one, I’m going to get rid of you. Okay. I mean, that is a message that people said, and that’s easy. Oh, I don’t know. I, there must be something that it’s make sure you’re happy in your sales, work hard, use LinkedIn to take help for the future.

 

[00:44:18] But what you really need to do is make sure that you don’t sound desperate. That sales is not what’s driving you because what’s driving you should be how you’re going to help the person, not how much money I can make. try to be relationship driven. I don’t even know if that can be taught. Kendra, can you teach all of that?

 

[00:44:37] I think you can teach some of it, but some of it is internal focus, right? Like, are you just, are you desperate or do you think you’re desperate? What does that, you know, those are, what’s your reason behind it? Cause a lot of times when people get that way, they’ve lost sight of why they’re doing what they’re doing.

 

[00:44:57] and how they can help someone with what they’re doing. Exactly. Exactly. I find people’s passion too. It stopped me to, we have to go. I find people are very very driven by passion. And so I love Twitter spaces. And so I go on Twitter spaces and I like hearing the debate. So I like with a lot of the going back and forth, but it’s so funny.

 

[00:45:18] Like last night, the host is like, okay, let the person speak. And then it’s your turn. And it was like, he would say it. I swear to God, it was like five seconds would go by and then they would do it again. And, but what was, what he was a little under missing a little bit is that when we’re so passionate and this, that, that you do that.

 

[00:45:35] And also this idea that you could change someone’s mind, that I could talk enough to you, Kendra, that I could change the way you think and that. And have you believe whatever it is that I believe and I’m not going to listen to you or respect you because you’re wrong and thinking that you’re how you’re thinking.

 

[00:45:53] And this is what that political field is like, right? So I don’t talk politics. I just want to bring it up that, you know, that’s why you can’t have conversation of politics at the dinner table because everyone gets so passionate. But if you live a life thinking, Look, I want to value you and I value myself and I do not think in this world of ours that I could actually change anyone.

 

[00:46:12] I could show someone the way, but I’m not going to change who you are. You have to do that yourself. And I think the focus there is, and I just forgot what I was going to say. I was so passionate about what you were talking about, but I think that There’s so many things in what you’ve said today that have been so fantastic and so needed and Honestly, like a breath of fresh air because it’s easy to get and even for me right like it’s easy to get Going and those routines and those patterns of like another person trying to pitch me another person trying to sell another person Being insincere, but what’s the reason behind it?

 

[00:46:55] And are they really that way? and that’s a really easy thing to forget just because they forgot their etiquette. And I, as the, you know, etiquette police know that they’re doing it wrong. So it’s not my job to tell everyone what they’re doing wrong. It’s my job to connect and show people a better way, hopefully by the actions I’m taking.

 

[00:47:20] And to your point, they’ll notice that. So you don’t have to feel like you’re selling all the time. You don’t have to feel like you’re desperate. and trying to push these things. So I just, I really want to thank you for, you know, we went a little longer today, but I really just want to thank you for all of the tips and, and all of the insights and just that reminder of, we don’t know what’s going on with the person who’s messaging us, who’s talking to us, who’s taking the time out.

 

[00:47:48] So we also should not be so quick to respond and judge. Exactly. Beautiful. Oh, and one last thing, if you don’t mind, when the rolls are in front of you, I’d like to circle back cause rolls are round. And that’s my favorite shape, eye shape. So when the rolls are in front of you, what you do is you could take a roll and then pass it counterclockwise.

 

[00:48:09] So that’s, that’s what you do. And then of course, you know, you can have the butter follow. And if I ask you for the salt, you’re going to give me the salt and pepper. Yes! Yay! I’m not going to make you ask for help. What did you say? That should make for a better meal. Absolutely. No, thank you for that. I, I really appreciate your time today and everyone listening.

 

[00:48:32] I really want to thank you for joining us today and remember at KendraLosee. com we’re all about passionately driven entrepreneurs giving you success in both business and life. because it’s never too late to make your business and career work for you and not the other way around. So be sure to check out the links below.

 

[00:48:50] You can find Adrienne. I’ll link to all of her stuff there too, so you can connect with her directly as well. Thank you for your time today and for joining us. And Adrienne, truly, thank you for your time. I really, this has been great. You’re beautiful and I mean that and thank you. Thank you. Bye.